Microsoft’s Unified Communications (UC) solutions use the power of software to streamline communications. Microsoft Lync, one of the cornerstones of Microsoft’s UC solution, is the platform for presence, instant messaging, conferencing, and enterprise voice for businesses around the world.
Building on the customer, partner, and industry momentum of Microsoft Lync, the new Microsoft Lync update continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need to manage their communications infrastructure efficiently, and provide an extensible platform for communications-enabled business processes.
People manage their communications across many devices and applications, which can have a negative impact on productivity. Microsoft Lync streamlines the way users manage communications, which allows them to find and communicate with the right person, right now, from the applications they use most. It delivers on the promise of Unified Communications. Microsoft’s unique software-based approach has allowed rapid innovation.
Operational Flexibility and Control
IT departments are expected to manage cost control, security, integration with existing infrastructure, and compliance requirements. Microsoft Lync allows IT administrators to meet these challenges effectively by giving them the ability to provide flexible communications solutions to users and by delivering the tools they need to help manage secure, compliant communications.
Extensible Communications Platform
One advantage of a software-based communications infrastructure is that businesses can embed communications capabilities into existing line-of-business applications and use communications and workflow capabilities to automate business processes, which saves money, saves time, and improves customer service. Microsoft Lync delivers an extensible communications platform that works with an organization’s existing messaging and telephony infrastructure and can adapt to changing business needs.